APPOINTEMENTS
In order to satisfy all our guests, we would be grateful if you could be on time for your cares. Please allow at least 10mn before your scheduled appointment. If you are late for an appointment, we cannot penalize the next appointed client, therefore the time allotted to your spa treatment will be reduced, in accordance with the protocole.
Appointments cancelled less than 24hrs in advance will be billed 50%.
HEALTH Please make us aware of any particular medical problems ( allergies, injuries, circulatory problems…) as well as pregnancy. Certain treatments are not recommended in these cases.
HAMMAM & SAUNA We advise you not to stay more than 15 minutes without rehydrating. Hammam and sauna being for dual-purpose, swimming-suit is compulsory.
RULES OF CONDUCT To ensure the resort tranquility, the use of cell phones is prohibited. Prior to any body spa treatment, pool access, as well as hammam access, a mandatory shower is requested. Smoking and Alcohol are strictly prohibited.
PERSONAL BELONGINGS The Spa will not be responsible in cases of theft or loss of personal effects or any items left in bathrobes.
BOOKINGS - from your room, please dial 109 - from outside : +33 (0)2 96 15 01 01 via the hotel reception.
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